Brand Story
A Journey with Peking Chamber Roast Duck Through Four Seasons
Since its founding in 2008 Peking Chamber Roast Duck has witnessed the cycles of four seasons welcoming millions of diners from near and far.
It has grown from a little-known Hutong restaurant to a renowned brand with branches across Beijing.
Naming our brand "Peking Chamber Roast Duck", we’ve written our simplest wish in the palm of our hands:
"All year round, may everyone savour delicious food." This is the most down-to-earth vow and the longest-lasting promise in the world.
Here, people chat, savor Beijing's seasonal flavours, and greet dear friends from near and far. As time moves on, old friends stay, and moments stay fresh. This contentment is a rare sweetness and a cherished blessing.
Spring rains moisten, summer sun blazes, autumn winds sing, winter snows poetic—Beijing's seasons brim with hope. We work with the seasons, thriving in their rhythms. Each season is a new start; each day, a new cycle of seasons.
Today’s ducks are plump, the soybean paste just made, and the tripe and shrimp freshly delivered this morning. Meat and veggies, drinks and dishes—we’ve got it all. You’re right on time; dig in while it’s hot.
Bathed in Spring Rain
Spring awakens with new rains, savor the freshness of life
Greeting Summer Sun
Golden rays shine on summer, welcoming a room full of dear friends
Embracing Autumn Charm
Rich vibes color autumn, preserving simple craftsmanship
Admiring Winter Snow
Frost paints winter, celebrating a thriving, bustling year
Quality Service
Always with You, Fully Dedicated
Pay Attention to Every Detail of Your Needs
- Free baby meals and toys for kids.
- Introduction and demonstration of three ways to enjoy the roast duck.
- Abundant snacks while you wait; drinks and fruits are fresh for the day.
- Premium services (cakes, flowers, private room decor).
Listen Attentively
Staff ask every table for feedback; each outlet collects at least 150 comments daily.
Standards Are Controlled
15-step service process, continuously optimized and upgraded. Standardized service procedures with daily training.
Seven Commitments
Turn Commitments Into Systems and Standards
1
If there’s a billing error,
the entire bill gets 50% off.
2
Any dish served to the wrong table
is complimentary.
3
Self-brought drinks are welcome,
no corkage fee.
4
If you’re not satisfied with a dish,
we’ll replace or refund it unconditionally.
5
If you’re unsatisfied with our service,
please feel free to complain.
6
If our staff induce you to write a fake positive review,
please complain.
7
If our employees take bribes using their position,
please report it.
Fame and Honor
Commendation and Companionship
Are What We Will Never Fail to Live Up To
